Is Apple Refurbished a SCAM?

– What? What the? (screams) What's not to like
about Apple Refurbished? You can get the exact same
items at up to a 15% discount. Yeah, you heard me right. Now, we've taken a look at a lot of refurbished products over the years, and most of the time they're of okay to not so okay condition, but this is Apple we're talking about directly on apple.com. Surely I'm gonna get some great deals on some very gently used tech, right? Let's take a look at what we've got. You get a refurbished device with genuine Apple
replacement parts as needed, thoroughly cleaned and inspected, and then refurbished iOS devices come with a new battery and outer shell. Okay, so that's actually cool. Now, typically, when
you're buying refurbished, you get a quality selection,
you know, excellent, good, acceptable, whatever. There's none of that. I am gonna assume that all of these are going to be essentially
like new, and I will say if you get an iOS device
and they by default give you a new battery and a outer shell, that's way more than anyone is doing in the refurbished space, so that's cool.

So we've got a bunch of options. We can go Mac, iPad,
iPhone, Watch, AirPods, Apple TV, HomePod accessories. I mean, they've got
pretty much everything. A refurbished 24 inch iMac $1,050. Bro, I have seen these things brand new go on sale for less
than a thousand dollars. Not always, but that's
not a good deal at all. Oh, this is actually
gonna be a little hard. Uh-oh, wait, price low- Oh, I sorted price low to high. The cheapest thing they
have is a MacBook Air for almost $900? What happens when we go high to low? Mac Pros. $10,000 Mac Pros! Oh, I don't know why I
didn't see that coming. I don't know why this is the moment where I'm realizing how
stupid this idea was 'cause now I'm about to spend like, thousands of dollars on Apple
products for your benefit.

If that's not a reason to subscribe and ringaling the dingaling,
I don't know what is. If this video gets 100,000
likes, I'll buy the Mac Pro. We won't hit a hundred thousand, right? That's really high. No one's gonna do that, right? Let's look for a phone. What's the cheapest iPhone I can find? Oh no. What? What the? The cheapest iPhone is $700 for iPhone 13? Okay, my friends, I need
to do some soul searching and some meditation, some
guided hot yoga perhaps before I pull my credit card out and give Timmy Cook a lot of money to buy these particular items. Wish me luck. Don't forget, a hundred thousand likes and I buy the Mac Pro.

I will say the premium Apple
experience started immediately because all this stuff
showed up in two days, which is actually pretty impressive, especially because I think the
shipping estimate was like, four or five days or something. Oh wow! We got custom boxes. Take a look on back
here, it says iPhone 13. I mean, this back looks exactly like a regular brand new iPhone. It does show as a midnight
512 gig iPhone 13. – [Ken] Oh, midnight. That's the blue one. – Is it? I thought it was a black one. I heard midnight and thought it was black. Is midnight not black? – Maybe it is black, I don't know. – All right, let's see what we got. Okay, yeah, that's a very
dark blue is what I would say. Now I'm going into this
with two expectations because Apple make it seem very clear that they are going to make this thing as pristine as possible,
but I'm used to refurbished and that usually means bad. Okay, so looking at the back here, a little dusty, but that's fine. There's a little bit of like, there's some marks you can see here.

Like, beside the camera bump. I'm not sure what that is. You see that? Those little like dots. – [Ken] You can wipe it off? – Oh yeah, you can. You do have the little paper
on the front, so, you know, I also, I do kind of believe that this is a new chassis. Looking at like the Lightning port, normally, especially with
these darker colored phones, you see a little bit of like wearing. There's nothing. Like, that looks all completely brand new. So we've got that, got a brand
new USB-C to Lightning cable and a new thing of paperwork. I mean, this is essentially
even an Apple sticker. I mean, this is exactly like
getting a brand new phone. – [Ken] How much did you pay? – Oh Ken, so when we were
doing this ordering. – [Ken] Why did your voice crack? (laughs) – This is more expensive
than an iPhone 14 brand new. – [Ken] No. – We paid $699 for this iPhone 13.

– [Ken] Wait, 600? – 699, yeah, yeah, yeah. No, go ahead, go ahead. Just do the math, do the math. Right, right. So iPhone 13, right? We're on iPhone 16 now so
this came out three years ago. This is a hundred dollars more
expensive than an iPhone 14. This is basically the same
price as an iPhone 16. – So what's the pitch here? – 512 gigs as opposed to 128. The problem we had when ordering this was that they didn't
have anything in stock that was lower capacity. So this was the cheapest iPhone that you could possibly buy
from the Apple Refurb store. – Wow, you need to really
want that storage upgrade. – Exactly, who wants the
base model three year old iPhone with a ton of storage? They say this has a new
battery and a new shell. So let's actually see
what the battery shows. So battery health is, yep, 100%.

So the fact that Apple are doing pretty much everything right here between a new like sort of build, you've got the new battery,
you've got the nice packaging. There's nothing to complain
about here except for one thing, which is the danged price. But, and there is a huge but, this is the best case scenario because iOS devices are the only ones that Apple claim are fully refurbished when it comes to the new
case, the new battery, and everything else like that. Other devices such as, oh I
don't know, an Apple Watch that's refurbished has no such guarantees. So they say that they will upgrade or change parts if necessary. So this was the cheapest
Apple Watch I could find. So you can see here, again,
it looks exactly like regular Apple Watch packaging except it says certified refurbished, which is actually a sticker. – [Ken] I'm happy you pulled that band. – That's a nice color.

– Oh no, it's not that. I have high expectations for this because I didn't realize
how cheap these things were. – For the Apple Watch SE? – Uh-huh.
– Yeah. How much I paid for the SE? – [Alex] You paid $209. – And this is direct from Apple. What'd you see? – The new Starlight Sport
Band, 40 millimeters Wifi. – [Austin] Yep, yep. – $200, it's like and $50
off the MSRP on bestbuy.com. – So I can literally get
this exact same watch brand new from Best Buy for $10 less than I got it refurbed from Apple. This is gonna be a
really frustrating video. Let's separate the price for a second because prices come and
go, sales come and go. Let's look at the
condition of these devices.

All right, so this is the watch, and this packaging does feel quite… Oh my god. What the? It's like a watch for ants. Are you serious? This is what the 40 mil looks like? What the? I didn't know they made
the watch this small. This is tiny. I've never used an Apple Watch SE before. What am I missing by only
spending $200 on my Apple watch? Like, I know it's missing- – [Ken] Temperature. – Temp, okay, so it's
missing temperature sensor. – [Alex] It doesn't
have fast charging either. – Oh, that's a big deal. I remember with the older watches before they had fast charging,
they took forever to charge. Okay, so that might be a downside. You know, one thing I do notice is that not only is the screen small, but the bezels are a little bit chunky compared to the more modern watches. But the thing is, all of
that stuff is nice to have, but that's all on the newer watches, and the newer watches are
what, four or $500 to start? Like, this is like half the price.

I will say just as a
blanket kind of thing, if you're interested in Apple Watch, this feels like pretty good for 200 bucks. Whether you get it new, or used, or refurbished in this case,
I mean, I would personally go with a slightly larger watch for me just 'cause I think that looks really, really tiny on my wrist. But specifically when it comes to buying it from Apple refurb, it's good as long as someone doesn't have the exact same thing on sale
for less money, brand new. All right, next up we have
ourselves an iPad mini. Again, certified refurbished. So the box is covered in plastic so you can tell this is an older design 'cause they've gotten rid of
plastic on their newer things.

And you see this is an iPad
mini Wifi 64 gig purple. So this is still the most recent as the recording of this video. This is still like an
up-to-date iPad mini. Again, packaging quite nice. It looks just like an original
sort of like brand new iPad. So peel this off. Ooh, that purple nice. I don't know if I've ever actually seen the purple in person. That's actually, that's kind of nice. Again, quite clean on the back. I'm not seeing any like
obvious scuffs or scratches coming around the edges. Yeah, it's clean, and the screen… Yeah, this is again new
or close enough to that. I can't tell the difference. All right, so we have set up the iPad. Now, one of the problems
with basically all iPads besides the very newest ones, is that they don't actually give you the battery percentage in
settings, which is weird 'cause almost every
other Apple product does.

Phones do, watches do.
– I can tell. – What's that? – [Videographer] I could
tell you what the battery is. – What's the battery? – [Alex] It's a brand new battery. – On the iPad? – [Alex] All refurbished iPads from Apple get new battery and new outer shell just like the iPhone. – Oh, okay, so when I read
that I saw iOS devices. So iOS and iPadOS both get
new shells, new batteries. That makes more sense
because this is really clean. Again, impressed. I still kinda think
that these are returns, but regardless, whatever. That's impressive. If you are interested in an iPad, I know everyone defaults
to like the bigger guys.

I really do like the Mini and it comes in this delightful color, and I might be stalling because I'm trying to not tell
you how much I spent on it. – Oh, tell me more. How much did you pay? – Okay, so what's a new
iPad Mini these days? I mean, it's three years
old, you shouldn't buy it, but it's like what, $450? – Retail is $500.
– $500. Yeah, lot of money for an iPad mini. So retail for $500, you would think that I got a screaming deal
on Apple refurb, right? Right? – Is are you gonna tell me you didn't? – I didn't, no. It was like $430? – [Alex] 419. – [Austin] 419, 4-1-9. $399. – Yeah, you know like
the normal sale price that it is like every bit of the year. – To be fair, the iPad Mini
is about to be replaced. It's normally not on sale price. – So it's gonna be like 350? – Yeah, again, we're
maybe doing this video in a little bit of an inopportune time before a lot of these things get price cuts.

– [Ken] You could
pick it up in two hours from the local one. – Okay, okay. Fair. So I guess this is another case where we could have
gotten a brand new iPad for $20 less than we got the refurb for, which is a big difference. I'm not gonna argue that. In fact, I'm not gonna argue any of this. – [Ken] For that extra $20, you could have gotten real 420 as well. So this next item, I might
be the most curious about, if I'm honest with you. These are Apple certified AirPods Pro. Now, most of the time when I do a video and I buy some refurbished AirPods, which I assure you is a very real and popular market out there. People go, what the
hell is wrong with you? Why are you putting someone
else's ear juice in your ears? And to that, I say, Alex,
I get it, but I don't care. So, Apple certified refurbished. Now these are the most recent version. So this is the AirPods Pro 2nd Gen. So this should have USB-C. These are also compatible with the Apple Watch charger, right? For these guys.

Yeah. Now I don't think the update is live yet, but these AirPods should also soon have that full like hearing aid support, which I actually do kinda wanna try. Okay, again, packaging
looks exactly the same like a brand new pair. Open it up. Now, I'm curious about the case because these cases get
scuffed up pretty fast. So again, if someone's used this case, you'll notice it pretty quick. All right, so yeah, case
completely immaculate as far as I can tell. Looks totally clean. How about the actual AirPods themselves? I mean, that looks pretty clean to me if I'm honest with you. I don't see anything. Smells clean. Tastes clean. It's clean. Oh no. You don't need to. No, it's totally clean, Ken, don't worry. They're not dirty. – Oh, actually no, they're fine. They're fine. They're fine. What about the case? But what about the case? Oh yeah, look, it's clean. – Wait, can we try something
that's certified dirty and see? What about my headphones? How do these look? – [Ken] Oh, gross.

– [Austin] Oh yeah. It's a little grimy, huh? What about the ear tips? – [Ken] Oh, Austin! Gross! – I would say the noise canceling
is actually pretty strong. Like, better than the last time I used AirPods noise canceling. Like, it's legitimately
like really quiet here. I still don't think
they sound like amazing, but they're pretty solid. Oh, we do the Find My thing too. Here, hide 'em and see if I can find 'em. All right, I'm finding
Austin's AirPods Pro.

Let's see if… Looking for signal. Okay, it wants me to go this way. That's sending me straight here. – [Ken] I hid it very
cleverly in a way that I feel like you would miss them. – Ah! I found them! This did work. Okay, so look, you know what? AirPods Pro, it's almost
like a lot of people who have iPhones use AirPods
Pro, and they're really good. So how much did I pay, first
of all, for these AirPods Pro from Apple refurbished? – You paid $209.
– So same as the Apple Watch. I think that's because
they say in the store, it's up to 20% off.

I don't know that any
Apple refurbished product is more than 20% off of retail. So $40 off, $210. These go on sale for 200
bucks sometimes, right? Where can I buy a pair of AirPods Pro with like USB-C and
everything for right now? – So this is Uber Eats. – Are you serious that Uber Eats is the best deal on AirPods Pro? Oh my god, $189 from Uber Eats! That's weird, but I guess, yeah.

Thankfully though, we have one last item, which I'm sure will knock our socks off, blow us away with sheer
unadulterated value. So this is a base model MacBook Air. So it is an M2 with eight gigs of RAM and 256 gigs of storage. So let's see what we got. It's got a little like,
little dimple on it. That's interesting. Okay, so we've got ourselves the MacBook in its midnight glory, which I don't think that's a phrase I will use again. Let's see. Ooh, it's clean. It's clean. It's clean as heck.
– That's gorgeous. – It's got a little bit of residue, but I think it's just from like the paper. I mean, that looks pretty spotless. And importantly, if you
look at the USB-C ports, they get scratched really easy.

All that looks really clean. It does have Touch ID, and you've got the notch, which I will say is kinda whatever. It still feels like completely stupid because why does that
notch need to be so big for a webcam without like
Face ID, but like, it's fine. But the biggest problem
with a device like this is quite simply just the fact that the M1 MacBook Air is dirt cheap. As of recording this video,
for the last several months, Walmart sell the original M1 MacBook. So still Apple silicon, it's
gonna have Apple Intelligence, all the bits and bobs, right? It has the older design,
but other than that, it's essentially the same
device in most ways for $650.

How much did I pay for
this M2 MacBook Air? – You paid $849. – That's not terrible. It's not terrible. – Oh, Ken.
– Considering that the MSRP is $1,100 or a thousand bucks. – But new from doordash.com. – Where are you finding these? – $850. Well, it's DoorDash via
Best Buy, but it's funny. – [Austin] $850 from Best Buy. – [Ken] Yes, and this is
a pretty regular price for these these days. – So it's the exact same thing. To be fair, this is
essentially a new device. Like honestly, Apple Refurb,
all these devices are new. I just, I have not found a
single flaw with any of them. So like, you can kinda treat
them as new devices, right? I mean, maybe there's an off
chance that you get a phone that has like a scuffed
screen or something. I don't know, but I just
bought the entire Apple lineup.

Phone, watch, AirPods,
iPad, Mac, everything. It's completely flawless. But not a single one of these was cheaper than buying a new product. This is so different than
the other refurbished stores 'cause almost always,
I'm roasting companies for not refurbishing things correctly, for selling you a grade A item and it's got like all kinda scuffs, like a terrible battery and stuff. Like, this is a different problem. But my recommendation is really simple. Price check everything. If you can buy it new, just buy it new. There's no reason not to. I mean, the Apple
Refurbished store is fine, but if I can save money and get something that is the exact same, then of course you should just do that. But if you're looking for something on the Apple Refurbished store, you find it at a reasonable price. I feel pretty confident in saying you were getting essentially
brand new products. I think that they need
to maybe discount things slightly more than brand new though.

Thank you very much for watching. Make sure to subscribe the channel and ringaling the dingaling button. If you're interested in this kinda stuff, we did do a video talking all about Apple when it comes to this Self Service Repair. It was a really fascinating
look at how you as a consumer can upgrade the batteries
and screens and whatnot of the phones you already own, and it is equally as ridiculous when it comes to the way
to do that, and also, more expensive than just having
the Genius Bar do it for you..

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